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Onboarding Guide

Payvala Virtual Soundbox
Merchant Onboarding Guide

A complete onboarding experience for merchants to activate the Payvala Virtual Soundbox, configure NQR, complete identity verification, and start receiving instant payment voice alerts.

90 Days Free TrialInstant Voice AlertsNQR EnabledSecure Verification

Platform Highlights

✅ 90 Days Free Trial

✅ Instant Voice Alerts

✅ NQR Enabled

✅ Multi-Language Support

✅ Real-Time Dashboard Access

✅ Secure Merchant Verification

STEP 1

Signup

STEP 2

NQR Mapping

STEP 3

BVN Verify

STEP 4

Soundbox Activate

STEP 5

Dashboard Ready

Merchant Onboarding Journey

  • Step 1 - Signup & Contact Verification
  • Step 2 - NQR Selection & Mapping
  • Step 2 (Option 2) - BVN Identity Verification (Only for New NQR Issuance)
  • Step 3 - Virtual Soundbox Activation
  • Step 4 - Dashboard Setup Complete
1

Step 1: Merchant Signup

Contact Verification

Start Your 90 Days Free

The merchant enters Email Address or Mobile Number, Terms & Conditions Consent, Privacy Policy Consent, and Location Permission Consent, then clicks Send me a code.

System sends OTP. Merchant enters OTP, verifies contact info, and continues onboarding.

Signup Screen 1
Signup Screen 1
Signup Screen 2
Signup Screen 2
OTP Verification
OTP Verification
2

Step 2: NQR Selection & Mapping

NQR Flow

Option 1 - I already have an NQR

Scan via camera or upload QR image, re-scan if needed, then Save & Continue. No BVN required.

If merchant does not have an NQR, continue to Step 3 for new NQR issuance via BVN verification.

NQR Selection
NQR Selection
Already Have NQR
Already Have NQR
QR Scanned Success
QR Scanned Success
3

Step 2 (Option 2): BVN Identity Verification

New NQR Issuance

Option 2 - I need a new NQR issued

This is part of Step 2 flow. If merchant selects Option 2, they proceed to BVN verification before new NQR issuance.

Validate Your BVN (11-Digit)

BVN verification secures merchant identity, prevents fraud, supports compliance, and authorizes new NQR issuance.

Authorization methods: OTP, USSD, Biometric. On success, new NQR is generated and linked to merchant profile.

Issue New NQR
Issue New NQR
BVN Step 1
BVN Step 1
BVN Validate
BVN Validate
BVN OTP Authorization
BVN OTP Authorization
4

Step 3 & 4: Activation and Dashboard

Go Live

Subscription & Plan Configuration

90 days free trial includes instant voice alerts, real-time dashboard, and multi-language support (English, Pidgin, Yoruba, Hausa, Igbo).

After trial plans: Free, Basic, Standard, Premium, Unlimited, with optional top-up passes.

Subscription Info
Subscription Info
Setting Up Dashboard
Setting Up Dashboard
Successfully Onboarded
Successfully Onboarded

Activation Completed

✅ Merchant account becomes active

✅ Virtual Soundbox is activated

✅ Dashboard access is enabled

✅ Voice alerts become operational

✅ NQR mapping is completed

Core Features

  • Instant Voice Alerts: Receive payment confirmations instantly.
  • Secure Merchant Verification: OTP + BVN + Consent authorization.
  • Flexible NQR Support: Use existing NQR or issue new.
  • Multi-Language Notifications: Localized alerts.
  • Real-Time Dashboard: Monitor transactions live.
  • Fast Digital Activation: Complete onboarding in minutes.

Payvala Virtual Soundbox Reference V1.0

Merchant ReadyNQR EnabledInstant Voice AlertsSecure OnboardingVersion 1.0

Secure. Reliable. Scalable.

Payvala is built with enterprise-grade security, 99.9% uptime, and scalable infrastructure.